Privacy Policy | RIZON Truck North America

This Privacy Policy explains how RIZON Truck North America ("RIZON," "we," "us," or "our") collects, uses, and shares information when you visit rizontruckna.com and related domains (the "Site") or interact with our lead forms. This page is maintained by RIZON Truck North America and is not an independent certification.

Information We Collect

Information you provide. When you use our Contact Sales, Schedule a Demo, Request a Quote, or event RSVP forms, we collect your name, email address, phone number, company (optional), and any details you include in your message.
Automatically collected data. Standard log data such as IP address, browser type, device, referring URL, pages viewed, and timestamps.
Cookies and similar technologies. Used for basic site functionality and, with your consent, analytics and product improvement.

How We Use Information

Respond to sales inquiries, demo requests, and quotes.
Route leads to our CRM and dealer network as appropriate.
Operate, secure, and improve the Site.
Measure aggregate site performance and content engagement.
Comply with legal obligations.

Analytics and Cookies

We use the following services, loaded only in line with your consent choices via Google Consent Mode v2:

Google Analytics 4 — aggregate traffic and engagement measurement (IP anonymization and ads data redaction enabled).
Microsoft Clarity — session analytics and heatmaps to improve usability. Loaded only after you accept analytics cookies.

By default, analytics and advertising storage are set to denied. You can accept or decline via the cookie banner, and update your preferences at any time using the link below.

How We Share Information

We do not sell your personal information. We share limited data with:

Zoho CRM — lead management and sales follow-up.
Resend — transactional email delivery for form submissions and confirmations.
Google Analytics, Microsoft Clarity — subject to consent, for analytics purposes.
Authorized RIZON dealers — when your inquiry requires local follow-up.
Hosting and infrastructure providers — to operate the Site.
Legal authorities — when required by law.

Data Retention

We retain contact and lead information for as long as needed to respond to your request, maintain a business relationship, and meet legal or record-keeping obligations. Analytics data is retained per the settings of the respective analytics platforms.

Your Choices and Rights

Depending on where you live (including under GDPR, UK GDPR, and CCPA/CPRA), you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to opt out of the "sale" or "sharing" of personal information. To exercise these rights, email sales@rizontruckna.com. You may also manage cookie choices any time via .

Security

We use technical and organizational safeguards designed to protect information submitted through the Site. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

Children's Privacy

The Site is intended for a business audience and is not directed to children under 13. We do not knowingly collect personal information from children.

International Users

The Site is operated from the United States. If you access it from outside the U.S., your information will be processed in the U.S. under applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Contact

RIZON Truck North America
Email: sales@rizontruckna.com